Adding A Mailbox (Email Address)

By default, your domain account has no mailboxes set up. Logging into either the webmail system or trying to download mail will result in a failed connection. In order to begin using mail from your account a mailbox must be first set up in your control panel.

Log into your control panel using the link given in your welcome email OR using the following system to log in. (the /cp suffix)

http://yourdomain.com/cp

After using your username and password supplied during your signup, a screen similar to the following will be visible:

Click on the domain name you would like to create a mailbox for - in our example case - testbongo.com

Click the MAIL image towards the upper-left.

In the resulting page click Add New Mailname and the resulting setup screen will follow:

It is important to note:

1. Mailbox must be ticked in order for this account to receive email.
2. Enable Spam Filtering must be ticked if you would like the mailbox to be protected from spam using our excellent spamassassin software.
3. Remember your username and password used here - these are used for both webmail and pop3/IMAP email collection.